Terms & Conditions

General Terms & Conditions of Use for the Website

By browsing, using the services, or making purchases through stickitostore.com, you fully accept all Terms and Conditions outlined here.

Content Usage on the Website

The website stickitostore.com is owned by STICKITO COLLECTIBLES | EDITIONS | PRODUCTIONS | SERVICES Private Company (hereafter referred to as Stickito). Any form of copying, reproducing, publishing, uploading, or distributing the content from this site to other websites or applications is prohibited unless it’s for your personal use. Commercial use or any form that is deemed (at our discretion) illegal or harmful is strictly forbidden.
Unauthorized use of texts and images, even partially, is prosecutable as it violates the intellectual property rights of Stickito and its cooperating companies as licensors and agents.
By using stickitostore.com, you agree to these usage terms and confirm compliance with all applicable laws and regulations. If you do not fully accept these terms, please refrain from using this website.
stickitostore.com includes notices regarding ownership and intellectual property rights, which must be observed and applied. Information provided on the website may contain technical inaccuracies or typographical errors, for which Stickito is not liable.
Information is subject to change or update without notice. Stickito reserves the right to modify or enhance products, information, or functionalities available through the website at any time without prior notification. Stickito also retains the right to modify or delete website content or features in any way, for any reason, without justification. Stickito is not responsible for the accuracy of the provided information, and its use is solely at your risk. By providing this information, Stickito does not grant licenses for the use of intellectual property, patents, or other proprietary rights.
The information published by Stickito on the website may include direct or indirect references to products not yet announced or unavailable in your country.

General Sales Conditions

We advise you to carefully read these sales terms and conditions before making any purchase on stickitostore.com. By completing a purchase, you fully agree to these Sales Terms and Conditions.
Please note that purchasing products sold and shipped from Greece through this website involves entering into a sales contract with STICKITO COLLECTIBLES | EDITIONS | PRODUCTIONS | SERVICES Private Company, located at Ionias 36, Nea Smyrni, 17121 Athens, Greece, tel. +30 697 810 9361 (hereafter referred to as Stickito). Your order will be processed in Greece.

Scope

These general terms and conditions exclusively govern the sales contracts between customers – defined as individuals acting for purposes outside their trade, business, or professional activities – and Stickito.
This means that the products and services offered for sale on the website are intended for customers purchasing for personal use and not for commercial purposes (e.g., resale, even in a different form from the original, whether sold individually or in combination with other products, used as prizes in competitions, and similar activities).

Parties

Purchases are only allowed for customers – defined as individuals acting for purposes outside their trade, business, or professional activities. If you are acting as a business, different terms and conditions will apply to your purchase, and you should contact us for a copy of these. Purchases are not permitted by individuals under the age of 18 on our website.

Acceptance of Your Order

Your order will be accepted by us when we send you an email to confirm acceptance, at which point a contract will be formed between you and us.

Your Obligations

You must read these terms and conditions of the contract and the details of your order carefully before submitting your purchase order. We also recommend, after completing the online purchase process, that you print and save these general contractual conditions that you have read and accepted at the time of the contract formation.

Purchase Method

Products are purchased according to the features detailed in the relevant descriptions or technical specifications on the website, at the indicated price including VAT, plus the shipping costs as shown during the order process. Before finalizing your purchase, you will be presented with a summary of the unit price for each selected product, the total cost for multiple products, and the related shipping costs.
The Sticker and Card Service is intended solely for personal use by collectors to complete their collections and is not for resale. Stickito reserves the right to take necessary actions to prevent purchases that appear suspicious in terms of product quantity or purchase frequency, including site access suspension, account cancellation, or refusal or cancellation of irregular orders.
Stickito conducts automatic checks during and after purchase to detect and block fraudulent activities, including purchases violating these General Sales Conditions or any purchase conditions specified on the website.
Automatic security checks are also applied during the purchasing and payment stages for products offered on the website. These checks prevent order completion and shipping, as well as cancel and refund orders that contravene these General Sales Conditions or any website purchase conditions.
The Sticker and Card Service becomes available at least 1 month after each collection’s release. In each order, each sticker or card can only be requested once. The maximum number of orders a user can place for missing stickers and cards from each collection is displayed in the service description for each collection. The maximum number of stickers and cards and the type of cards that can be purchased online with each order are also shown on the product pages. Stickito has the discretion to activate or not the missing sticker and card service for each collection, so some collections may not offer this service.

Payment Methods

You can choose from the available payment methods on the website, which may vary by country or technical capabilities of the store, and follow the provided electronic instructions. Payments are processed through a secure connection with the payment gateway, ensuring high security. Your card details and passwords are not stored on the website by Stickito or third parties, maintaining confidentiality. Therefore, Stickito is not responsible for any fraud or illegal use of credit cards used on the website by third parties. Payment with a credit card must be made only by the cardholder.

Product Delivery

Any individual customer has the right to purchase products on the website. Products are delivered to the address you specify. Any specific requirements should be provided to Stickito at the time of the order. Stickito is obligated to deliver the products to your address via courier or trackable postal service. Delivery is guaranteed within 30 working days from the day after the payment transaction, subject to delays beyond Stickito’s reasonable control. If the purchased item is not available, Stickito will notify you at the registered email address (or another address provided in the order). In case of temporary unavailability, Stickito will inform you, and you can choose to wait for the product to become available again or cancel the order for a refund. If products are no longer available, Stickito will inform you, and you can choose to order a different product or cancel the order for a refund.

Compliance Guarantee and Defective Products

Products purchased on this website are subject to regulations for the sale of consumer goods included in the EU Directive 2011/83 and the provisions of Directive 2019/771 regarding legal and commercial compliance guarantees. Delivered products comply with the characteristics depicted online in descriptive and technical sheets, as per the products purchased by the consumer.
Stickito is responsible to the consumer for any lack of conformity that exists at the time of the delivery of a physical product and that may occur within two years of its delivery. If a delivered item shows a lack of conformity, the consumer has the right to demand restoration or replacement. If this is not possible, a refund of the paid amount can be requested. The consumer can contact us through the website, filling out the form and providing as much information as possible about the encountered issue.
Subject to the application of other provisions contained in the EU Directives 2011/83 and 2019/771, this right is recognized by the consumer, provided that the delivered item was used correctly, following the provided instructions. The guarantee does not apply to goods with a lack of conformity that the consumer was aware of at the time of the agreement or could not have been unaware of.

Cancellation

Consumer rights also give you the right to change your mind and cancel the order. You can cancel any order to Stickito without penalty and without specifying a reason within 14 days of receiving the products. This cancellation right applies to every product purchased from the website, except sealed software products opened after delivery, books and any magazines or other printed materials for sale on the website, and customized products.

Cancellation Methods

The right to cancellation is exercised by sending written communication to Stickito’s geographical address indicated below, via priority mail, within the above-stipulated period. In case of cancellation right exercise, notification should be made to the following address: STICKITO COLLECTIBLES | EDITIONS | PRODUCTIONS | SERVICES Private Company (Ι.Κ.Ε.), P.O. Box 13717, Postal Code 10 300, Athens, Greece. If products have already been delivered or are out for delivery, they must be returned to Stickito within 14 days from the date you canceled your order. Products should be returned to Stickito in perfect condition, with all accessories and anything else originally provided to you, in the original packaging. Products must be returned accompanied by a copy of the electronic order receipt. You are responsible for the cost of returning the products to Stickito.
If you cancel your order under this clause, Stickito is obliged to reimburse the amounts you paid within 14 days from the date Stickito receives the returned products (or when you provide proof of having sent them back). Stickito will refund the amount paid by the customer (including basic shipping costs for the original order, excluding any additional delivery costs) using the original payment method, in Euros.
Stickito reserves the right to reject (or reduce the refund amount to reflect any reduction in value, where applicable) products returned in any way other than the above, and products for which you have not fully paid the return cost or have not followed the method and deadlines for exercising the right of cancellation.

Applicable Legislation

In case of disagreement between Stickito and the consumer, the courts of Athens in Greece will have jurisdiction to resolve disputes.

Jurisdiction

In case of a dispute with Stickito, the courts of Athens in Greece will have jurisdiction.